Privacy Policy

KCCC930 AM Radio
Effective Date: November 30, 2025
Last Updated: November 30, 2025

1. Introduction

Welcome to KCCC930 AM Radio ("we," "us," or "our"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy applies to our AM radio broadcasts, website, mobile applications, social media platforms, contests, promotions, and any other services we provide.

By using our services, participating in our programs, or providing us with your information, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

• Contact Information: Name, mailing address, email address, phone number

• Contest/Promotion Entries: Information submitted when entering contests, giveaways, or promotions

• Listener Feedback: Comments, requests, dedications, and call-in participation

• Event Registration: Information provided when registering for station events or community programs

• Newsletter Subscriptions: Email addresses for our mailing lists

• Employment Applications: Resumes and application materials for job opportunities

2.2 Information Automatically Collected

When you visit our website or use our digital services, we may automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers

• Usage Data: Pages visited, time spent on pages, links clicked, referring websites

• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

• Location Data: General geographic location based on IP address

2.3 Information from Third Parties

We may receive information about you from:

• Social media platforms (when you interact with our pages or use social login features)

• Contest co-sponsors or promotional partners

• Publicly available sources

• Analytics and advertising service providers

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Broadcasting and Programming

• Operating our radio station and delivering programming content

• Reading listener dedications, shout-outs, and messages on air

• Featuring listener call-ins and participation in programs

• Conducting interviews and creating local content

3.2 Contests and Promotions

• Administering contests, sweepstakes, and giveaways

• Verifying eligibility and contacting winners

• Fulfilling prizes and rewards

• Complying with legal requirements related to contests

3.3 Communication

• Sending newsletters, program updates, and station news

• Responding to your inquiries and requests

• Providing customer service and technical support

• Notifying you about changes to our services or policies

3.4 Marketing and Advertising

• Sending promotional materials about our programming and sponsors

• Delivering targeted advertising based on your interests

• Measuring the effectiveness of our marketing campaigns

3.5 Analytics and Improvement

• Analyzing listener preferences and behavior

• Improving our programming, website, and services

• Understanding our audience demographics

• Conducting research and surveys

3.6 Legal and Safety

• Complying with legal obligations and regulations

• Protecting our rights, property, and safety

• Preventing fraud, abuse, and unauthorized access

• Responding to legal requests and proceedings

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Public Broadcast

When you call in to our programs, submit dedications, or participate in on-air segments, your first name, city, and comments may be broadcast publicly over the radio and streamed online.

4.2 Service Providers

We share information with third-party vendors who provide services on our behalf, including:

• Website hosting and maintenance

• Email distribution services

• Contest administration platforms

• Analytics providers

• Payment processors

• Advertising networks

4.3 Business Partners

We may share information with:

• Contest and promotion co-sponsors

• Advertisers and sponsors (in aggregated, non-identifiable form)

• Event partners and local organizations

4.4 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes, court orders, or government requests

• Enforce our terms and conditions

• Protect our rights, property, or safety

• Investigate fraud or security issues

4.5 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

4.6 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings

• Analyze website traffic and user behavior

• Deliver personalized advertising

• Measure the effectiveness of our content

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Third-Party Links and Services

Our website and services may contain links to third-party websites, social media platforms, and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly. If you believe a child has provided us with personal information, please contact us.

8. Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Correction

You may request access to the personal information we hold about you and request corrections to inaccurate information.

8.2 Deletion

You may request that we delete your personal information, subject to certain exceptions (such as legal requirements or legitimate business purposes).

8.3 Opt-Out of Marketing

You can unsubscribe from our marketing emails by clicking the "unsubscribe" link in any promotional email or by contacting us directly.

8.4 Do Not Track

Some browsers support "Do Not Track" signals. Our website does not currently respond to Do Not Track signals.

8.5 California Privacy Rights 

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete information, and the right to opt-out of the sale of personal information. We do not sell personal information.

9. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

10. Data Retention 

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Contest entries and winner information may be retained for legal and tax compliance purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

KCCC930AM
P.O. Boc 463
Carlsbad, NM 88221

Phone: 505-290-0625
Email: chandlerbroadcasting@kccc930am.com
Website: https://www.kccc930am.com

13. FCC Compliance

As a licensed AM radio station, we comply with all Federal Communications Commission (FCC) regulations regarding broadcasting, including rules about political advertising, sponsorship identification, and equal employment opportunity. For information about our FCC public file, please visit our website or contact us directly.

Your privacy matters to us. Thank you for being part of the KCCC930 AM Radio community!